How a Health Care Company Filled Engineering Roles 4x Faster and for Half the Cost With LatAm Talent

Gemini Diversified Services is a nationwide, NCQA fully-certified CVO.

Industry
Health Care
Company Size
150-200
Location
California, USA

Faster Time-to-Hire

1 week

to place the first engineer

Annual Overhead Savings

$500k

Saved in overhead costs

Recruiting Time Savings

4x

Saved in time to hire

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Project Summary

The client

One of the nations leading Credentials Verification Organizations (CVO) providing primary source verification services to its clients. Servicing health plans, medical groups, hospitals, specialty networks and more - Gemini provides high end services at competitive rates. Fully certified by NCQA, Gemini prides itself on extreme customer service customizing it's packages to meet it's clients needs.

Challenge

Gemini faced the challenge of scaling its team to automate manual tasks using .NET technology while maintaining high-quality service and meeting client needs in a competitive market

Solution

We swiftly placed our first software engineer within one week, enabling immediate contributions to the project. This rapid deployment facilitated the automation of manual tasks using .NET technology.

Results

Fastest Hire: We placed the first of 2 engineers in only one week, enabling the client starting right away to build the solution.

Cost-efficient: If fast wasn't enough, they saved 50% in overhead costs but connecting top-tier talent fromt LATAM.

A growing relationship: Delivery is the most important part of any services. We over-delivered and we have connected an additional software engineer to work on more core projects.

Braintly talent, ownership, and administration are extremely responsive, attentive, professional, and flexible

Craig Rizzi
CEO & CO-FOUNDER

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The Challenge

Gemini faced significant challenges in finding and working with software engineers to build their solution. Recruiting top talent, especially on short notice, was a daunting task. The company needed to quickly source skilled professionals who could not only meet the technical requirements but also fit seamlessly into their culture and workflows.Building an effective remote team posed unique challenges as well. Coordinating across time zones and overcoming language barriers hindered communication and collaboration. Ensuring all team members had access to the necessary tools to work efficiently from remote locations was crucial.Managing costs while developing a high-quality solution was another major hurdle. Gemini had to balance the need for top talent with budget constraints. Deciding whether to hire full-time employees, contract freelancers, or partner with external agencies for cost-effective solutions was a key consideration. Ensuring the solution met high standards while staying within budget limits was a delicate balance.To address these challenges, Gemini partnered with a company specializing in connecting great talent from LATAM. This provided a faster and more cost-efficient solution, ensuring the successful development of their project.

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What we did

Defined roles, expectations, skills and goals.

We screened the best talent in our vetted software engineers database.

The client met the candidates and hand-picked those aligned with their goals and culture. We did the heavy lifting. they did the fine tunning.

We work together as a team to on-board this whole new team to the existing IT department.

The Result: One team, ready for success.

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Solution

Rapid, Cost-Effective Software Engineer Augmentation from LATAM

  1. Talent Acquisition
  • Pre-vetted Talent Pool: Maintain a constantly updated database of pre-screened, highly skilled software engineers from Latin America. This allows for rapid deployment of talent, significantly reducing recruitment time.
  • Specialized Skill Matching: Utilize an advanced AI-driven matching system to quickly identify candidates with the exact technical skills required for client's project.
  • Cultural Fit Assessment: Implement a streamlined cultural fit evaluation process, including video interviews and soft skills assessments, to ensure selected engineers align with client's work culture.
  • Flexible Engagement Models: Offer various engagement options, from short-term contracts to potential full-time hires, providing Volkswagen with the flexibility to scale their team as needed.
  1. Remote Collaboration
  • Onboarding Program: Develop a comprehensive remote onboarding program tailored to Gemini's processes and tools, ensuring quick integration of new team members.
  • Collaboration Tools Suite: Provide a curated set of collaboration tools (e.g., Slack, Jira, GitHub) that integrate seamlessly with Gemini's existing systems.
  • Time Zone Management: Strategically select engineers from LATAM countries with time zones that overlap significantly with Gemini's core working hours, facilitating real-time collaboration.
  • Cultural Training: Offer cultural awareness training for both client's existing team and the augmented staff to promote mutual understanding and effective communication.
  • Regular Check-ins: Implement a system of regular virtual team-building activities and one-on-one check-ins to foster team cohesion and address any collaboration issues proactively.
  1. Cost Efficiency
  • Competitive Rates: Leverage the cost advantages of hiring skilled professionals from LATAM, offering competitive rates that provide significant savings compared to hiring in more expensive markets.
  • Transparent Pricing Model: Implement a clear, itemized pricing structure that allows Gemini to understand and control costs effectively.
  • Scalable Team Structure: Design a team structure that can easily scale up or down based on project needs, ensuring the client only pays for the resources they actually need.
  • Quality Assurance: Implement rigorous quality control processes, including code reviews and regular performance assessments, to ensure high-quality output that meets client's standards.
  • Continuous Learning Program: Offer ongoing training and development programs for the augmented staff, ensuring they stay updated with the latest technologies without additional cost.

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About the Company

Gemini is a leading Credentials Verification Organization (CVO) in the U.S., specializing in primary source verification services for health plans, medical groups, hospitals, and specialty networks. With a strong commitment to customer service, Gemini customizes its verification packages to meet diverse client needs. The company is fully certified by the National Committee for Quality Assurance (NCQA), ensuring high standards in its operations. By leveraging advanced technology and a dedicated team, Gemini provides competitive rates while maintaining exceptional service quality for its clients.

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Conclusion

In conclusion, addressing Gemini's challenges in talent acquisition, remote collaboration, and cost management was pivotal to their success. By swiftly integrating skilled engineers through a strategic partnership, Gemini not only overcame immediate hurdles but also laid the foundation for sustainable growth. This collaboration fostered a culture of innovation and adaptability, enabling Gemini to enhance its service offerings while maintaining high standards. As they continue to nurture this partnership, Gemini is well-positioned to expand its capabilities and further solidify its reputation as a leader in credentials verification services.

Why us?

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